Privacy and Cookies
You can visit our website and use many of the services without telling us who you are or giving us any personally identifiable information.
We do use some cookies to monitor traffic and improve our website. These cookies do not store any personal information. Read more about Google Analytics and their use of cookies here.
| Cookie | Description | Duration | Type |
|---|---|---|---|
| adaptive_image | This cookie is used to display images quickly for different devices. | Other | |
| has_js | This cookie is used to indicate whether the user's browser has enabled JavaScript. | Session | Necessary |
| __cfduid | This cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. It enables the online ticketing process. | 1 month | Necessary |
| _ga | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors. | 2 years | Analytics |
| _gid | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form. | 1 day | Analytics |
| _gat | This cookie is installed by Google Analytics to throttle the request rate to limit the collection of data on high traffic sites. | 1 minute | Performance |
You can restrict or block cookies through your browser settings. The Help function within your browser should tell you how. Alternatively, visit www.aboutcookies.org.uk. For information on how to do this on your mobile phone, refer to your manual.
We automatically receive and record information on server logs from your browser. We only monitors the IP addresses of visitors to assess which pages are the most popular. These are not linked to any personal data; all visitors to our site remain anonymous.
Web access logs may be used to prevent security breaches, and to ensure the integrity of the data on our servers. The logs are deleted periodically.
Personal information will only be collected when you complete a form or email Tamworth Borough Council. The purpose for collecting your personal information will be made clear on the form.
Information use
Where you voluntarily choose to give us your personal details, it will be used exclusively for providing you with information or services you have requested, unless otherwise stated on the form.
Information Sharing and Disclosure
Tamworth Borough Council will not sell or rent your personally identifiable information to anyone.
We will only send personally identifiable information about you to other organisations when we have your consent. This is only necessary when we need to share your information in order to provide the information or service requested. We also may share your information in response to court orders or other legal process.
Third Party Service Provider
We may have contracts with third parties to help provide online services. We will ensure:
- They are provided only with the information they need.
- They agree not to use the information received from us , for any purpose other than
- that specified by the Council, and they have proper systems in place to protect personal data and private information.
Policy changes
By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Policy changes will appear on this web page.
More information
For further information regarding the Data Protection Act and your rights under the Act please visit the Tamworth Borough Council site Data Protection page and the Privacy Notice page. You can access the Tamworth Castle Fair Processing Notice there.
Information Commissioner's Office
The Information Commissioner enforces and oversees the Data Protection Act 1998 (DPA) and the Freedom of Information Act 2000 (FOI). The Information Commissioner’s Office acts as an independent body. For further details visit the following website: www.ico.org.uk
Tamworth AR Explorer app
Privacy Policy: Tamworth Castle built the Tamworth AR Explorer app as a commercial application. This application is provided by Tamworth Castle and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our application. If you choose to use our application, then you agree to the permissions and use of information in relation to this policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.tamworthcastle.co.uk unless otherwise defined in this Privacy Policy.
Information Collection and Use: The Tamworth AR explorer application does not require you to provide us with any personally identifiable information, and therefore, none of your personal information will be collected, stored or shared at any time. The app does not use any third party services.
Device Access and Permissions: This application requires access to the devices camera in order to use AR functionality. (For example, scanning AR markers and viewing the experiences in AR.) The user must explicitly grant the app permission for camera access. Our application will automatically ask the user for permission the first time the app runs. The user can change or remove these permissions at any time in their devices settings.
TrueDepth API: The Service makes use of automatically collected information using the device camera and the TrueDepth API provided by Apple. The only use of this information is to track the user’s head and face so that the user can access the ‘Selfie Filter’ function of the application; which uses face mapping to apply various filters to the users face using the devices front camera. None of the information collected by the TrueDepth API ever leaves the users device nor is it persistently stored on the device.
Cookies: Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your devices internal memory. This application does not use these “cookies” explicitly. We do use cookies on our website, you can review Tamworth Castle's website cookie policy above.
Changes to This Privacy Policy: We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us: If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. Email: [email protected]
