Accessibility
Building access
If you are looking for physical access requirements to Tamworth Castle please head to our access page.
Alternative formats and languages
Do you need to talk to us in language other than English? Do you need information in an alternative format such as large print or audio? If you need information in another format or need to talk to with us, or contact us in another way then please phone us on 01827 709709 or email us at [email protected], we have all of your needs covered, please, just ask.
Website Accessibility
The AbilityNet website provides comprehensive information on website accessibility help and has advice on making your device easier to use if you have a disability. This includes how to adjust type size, colour contrast and how to make your computer speak text aloud. Please see the Digital Unite website for an extensive collection of free learning guides about using modern technology.
Accessibility statement for tamworthcastle.co.uk
Tamworth Borough Council are committed to making our services accessible to all users in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
How accessible this website is
We know some parts of this website are not fully accessible:
- some PDF documents are not fully accessible to screen reader software
- missing label for e-newsletter sign up form field
- the homepage carousel has some inaccessible features
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Content that’s not within the scope of the accessibility regulations.
PDFs and other documents - Some of the documents on our website do not meet accessibility guidelines. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 or heritage collection documents or maps. You can request any document that we produce in an alternative format - details at the bottom of this page.
Sign-up form - we are working with our ticketing provider to improve the appearance and accessibility of the e-newsletter sign-up form. However you can also sign up by contacting our box office directly either by email or phone or in person.
Homepage carousel - we are currently investigating more accessible carousels and aim to deploy one before the end of the year.
Preparation of this accessibility statement
This statement was prepared on 4 April 2025 using a SiteImprove automated check.
Feedback and contact information
Reporting accessibility problems with this website - We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email: [email protected] Please include the nature of the issue and the web address (URL) of the content.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
